Want to return your order?

  • Items must be unused and in re-saleable condition
  • Refunds/exchanges must be returned within 28 days of delivery
  • We cannot accept refunds on Pick and Mix petals OR personalised products
  • Refunds can only be returned using the original method of payment. 

How to return your order

  • Fill in the form below
  • Carefully pack your return in a sturdy box, in a saleable condition. Poorly packaged items cannot be refunded.
  • Add a note with your full name, order number and reason for return in the box.
  • We accept no responsibility for lost returns so we advise posting tracked/signed for.